Academic Support Services

In support of the Mission of Trocaire College, the role of the Palisano Center for Academic Success is to provide students with the tools for strategic learning and skills fundamental to college success and beyond. Its goals are to promote an environment that maximizes student learning and to support the instruction of faculty.

Palisano Center

Meet the Palisano Center for Academic Success Staff

Hours

Monday and Thursday 8:00 a.m. - 8:00 p.m.
Tuesday and Wednesday 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 4:00 p.m.

*Hours of operation vary during Holidays, Easter Break, summer, and campus closings.

Academic Support Services

The Palisano Center for Academic Success (PCAS) offers students a variety of academic support services. The PCAS has a computer lab for: writing papers, internet research, educational software use, web-based learning, and other learning activities. An open Anatomy and Physiology lab, equipped with different models of the body and its systems, is also available for student use. Along with academic program-related materials and study guides, and self-guided study aids, the PCAS offers small group instruction, mentoring, peer tutoring, and group study services in all academic fields. Students who want academic reinforcement in a particular course may request a mentor or peer tutor.

Location

The Palisano Center for Academic Success (PCAS) on the main campus currently shares space on the fourth floor with the Rachel R. Savarino Library.  For directions to the main campus, please visit our campus maps page.

Services for Students with Disabilities

Trocaire College offers students with special needs reasonable accommodations and services to enable them to fully participate in the mainstream of the educational process.  In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1992, the College provides services on an individual basis for students with special needs, including those with specific learning disabilities. Students with special needs are required to provide documentation to indicate need for services.

Students are encouraged to contact the Coordinator of Services for Students with Special Needs in the PCAS at the time of admission to the college. The Coordinator will assist students with academic support and special accommodations when necessary. Services will be based on individual needs and course requirements. They include extension of time for testing, tutoring, note-takers, readers and writers for examinations, tape recorders, and special learning equipment. Additionally, computer software, hardware, and adaptive equipment are available for students with special needs.

The Students Affairs Office will assist students needing special parking and other accommodations for personal needs. Inquiries regarding application of and compliance with Section 504 of the Rehabilitation Act of 1973 should be directed to the Coordinator of Services for Students with Special Needs.

Students at the Transit site may avail themselves of these services.

Web Accessibility Statement

In light of emerging technologies and our goal to achieve continuous improvements in our operations and delivery of education including distance learning, we understand the need to make ongoing enhancements to our web sources and information technology. More specifically, we are committed to making our information technology and web sites as accessible as possible in accordance with Section 508 of the Rehabilitation Act of 1973 pertaining to electronic and information technology accessibility and the following major guidelines of the World Wide Web Consortium/ Web Accessibility Initiative or W3C/WAI: Web Content Accessibility Guidelines, Authoring Tool Accessibility Guidelines, and User Agent Accessibility Guidelines.
If assistance is needed in accessing any of our web sources and information technology which include our web pages, web mail, e-faculty and e-student portals, and our learning management system/ distance learning system please contact the IT Help Desk. The IT Help Desk contact information is:
IT Help Desk Phone: (716) 827-4330 E-mail: helpdesk@trocaire.edu
Location: Main Campus, room 360 Mailing Address: IT Help Desk Trocaire College 360 Choate Ave. Room 360 Buffalo, NY 14220

Students who need educational accommodations that include assistive technologies or materials in alternative formats should contact the Palisano Center for Academic Success by phone at 716-827-2521. The Palisano Center for Academic Success can be contacted by email at disabilityservices@trocaire.edu. The Palisano Center for Academic Success is located on the Main Campus; assistance is available by appointment at the Transit location. The Center’s mailing address:
Palisano Center for Academic Success Trocaire College 360 Choate Ave., 4th Floor Buffalo, NY 14220

To read more about Section 508 of the Rehabilitation Act of 1973, visit: http://www.section508.gov/index.cfm.

To read more about the World Wide Consortium/Web Accessibility Initiative or W3C/WAI visit: http://www.w3.org/WAI/.

Statement Regarding the Use of Electronic Readers in the Classroom

Trocaire College Provides equal educational opportunity in accordance with Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act (ADA) of 1990 in that all materials and tools, including electronic readers used in the classroom must be accessible to all or schools must provide accommodations or modifications. The FAQs to the June 29, 2010 “Dear Colleague Letter (DCL)” issued by the Office of Civil Rights states, in part, of FAQ #1: As explained by the DCL, application of our long-standing nondiscrimination requirements means that schools must provide an electronic book reader (i.e., the technology that the school uses to provide educational benefits, services, or opportunities) that is fully accessible to students who are blind or have low vision; otherwise schools must provide accommodations or modifications to ensure that the benefits of their educational program are provided to these students in an equally effective and equally integrated matter.

Trocaire College is also committed to the ideal of universal Web accessibility, please refer to our Web Accessibility Statement listed above.

To read more about Section 504 of the Rehabilitation Act of 1973, visit http://www.dol.gov/oasam/regs/statutes/sec504.htm#.UPhBfh37J8E

To read more about Title II of the Americans with Disabilities Act (ADA) of 1990, visit http://www.ada.gov/publicat.htm

To read more about the FAQs June 29, 2010 “Dear Colleague Letter (DCL)” issued by the Office of Civil Rights, visit http://www2.ed.gov/about/offices/list/ocr/docs/dcl-ebook-faq-201105.pdf

Testing

The PCAS provides testing services. Prospective and incoming students take the online ACCUPLACER® placement test and computer literacy test. Nursing students take the TEAS (Test of Essential Academic Skills) Test. The PCAS provides proctored services for all tests.

Testing Policies

In order to enforce the highest level of academic integrity while administering exams. PCAS requires that test-takers adhere to the following guidelines:

1. A photo ID is required in order to sign in to take the test.

2. The following items are not allowed * in the testing area :
• electronic devices
• bags
• notebooks/books
• purses
• jackets
• other personal belongings.
*(Unless permitted by a course instructor)

3. All materials—including scrap paper—must be returned to the proctor upon completion of the exam.

4. In order to uphold academic standards, test-takers may not leave the testing site during the examination and will forfeit the ability to complete their test in so doing.

5. If a student will be late or unable to attend at the scheduled test time, please inform the PCAS as soon as possible.

6. If a proctor suspects that a test-taker is cheating, the test will be stopped/confiscated and the incident will be reported.

For Current Students with Academic Accommodations or Taking Class Make-Up Tests:

Students should be present at the PCAS at least ten (10) minutes prior to the scheduled start time of your test. If a student is more than 15 minutes late to the exam the instructor will be notified and the test will be held in the PCAS until further direction is given. An exam will not be administered past the scheduled time.

How to Schedule a Test

 

Placement testing is for the purpose of registration only - not admission to the college. All students will be asked to take a placement test prior to registration of classes. Please call the Office of Admissions at (716) 827-2545 for more information and / or to schedule an appointment for testing or contact via e-mail at info@trocaire.edu. If you are applying for the Computer Network Administration, Nutrition & Dietetics, Healthcare Informatics, Hospitality Management, and Human Resource Management programs you can schedule your placement test by calling 716.827.4300.

Nursing students wishing to take the TEAS test may schedule an appointment by calling 716.827.2521.

Workforce Development (ie. Phlebotomy, EKG) requires prospective students to take a reading comprehension test prior to enrollment.  To schedule this yest, please call 716.827.2521.

Accuplacer Information

Visit these websites to prepare for the accuplacer placement test:

 

 

 

www.accuplacer-test.com

Click on Free ACCUPLACER Practice to find:Sentence Skills Practice – Part 1, Sentence Skills Practice – Part 2 Reading Comprehension Practice Test – Part 1, Reading Comprehension Practice Test – Part 2, Accuplacer Elementary Algebra Practice

 

http://www.collegeboard.com/student/testing/accuplacer/

http://www.studyguidezone.com/pdfs/accuplacerteststudyguide.pdf

http://www.testprepreview.com/accuplacer_practice.htm

TEAS Information & Study Resources

Guide to the TEAS Test

Please make sure to make use of the study manual on reserve in the PCAS, and try some practice questions found at www.testprepreview.com. Best of luck to you!

Section 1: Reading        Questions: 48        Time: 58 minutes
-    Paragraph and Passage Comprehension   12.7%
-    Informational Source Comprehension   15.3%

Section 2: Mathematics     Questions: 34        Time: 51 minutes
-    Numbers and Operations 12.7%
-    Measurement  2.7%
-    Data Interpretation 2%
-    Algebraic Applications 2.7%

Section 3: Science        Questions: 54         Time: 66 minutes
-    Scientific Reasoning  7.3%
-    Human Body Science 10%
-    Life Science 9.3%
-    Earth and Physical Science   5.3%

Section 4: English And Language Use    Questions: 34   Time: 34 minutes
-    Grammar and Word Meaning in Context  10%
-    Spelling and Punctuation  6%
-    Structure 4%

The TEAS test has a total of 170 questions. The most time allowed for the test is 209 minutes

Fees

Testing Service for Trocaire students and prospective students is free of cost. For students wishing to take a proctored exam for another institution, administrative costs will be payed for by the student. The Accuplacer test sections will cost $10 each. The TEAS test costs $75.
Other test proctoring charges will be agreed upon by the student and the staff of the PCAS before the administration of any test.

Tutoring

The PCAS offers tutoring services in all content areas. Every student is encouraged to use the tutoring service provided by the college.


OUR TUTORING SERVICES

Academic Coaches.
Professional and Peer Academic Coaches provide general assistance in basic computer skills, and learning and study strategies in any subject area; some may provide coaching in a specialty area. Professional Academic Coaches have earned degrees in the subjects they coach. Peer Academic Coaches are students.

Mentors.
Mentors are professionals who hold degrees in the area or areas they mentor or tutor in. They provide skills-based (i.e., English/writing and math), subject area or course-based, and/or academic program-based tutoring.

Peer Tutors.
Peer tutors are students who provide subject area or course-based and/or academic program-based tutoring.

How to Schedule an Appointment

Drop in and Appointment Hours

Many of the Mentors, Peer Tutors, and Academic Coaches have a scheduled time to be available for students to drop in for services. You can view the current tutoring schedule on this page under Resources.  You can also e-mail a tutoring services staff member of your choice to schedule an appointment.

Overview of Laws


Rehabilitation Act
Prohibits federal agencies and their grantees and contractors from discriminating against people based on disability in employment, programs and activities.

Section 504 of the Rehabilitation Act of 1973 (ADA/504)
A federal statute that guarantees the rights of disabled people to equal opportunity in all programs and activities that receive federal financial assistance.  It prohibits discrimination against qualified individuals solely on the basis of disability.  Section 504 regulations apply to state education agencies, elementary and secondary school systems, colleges and universities, libraries, vocational schools and state vocational rehabilitation agencies.

Americans with Disabilities Act of 1990
Signed into law to protect individuals with disabilities against discrimination in employment; in programs operated by city, county, and state entities; public and private transportation, public accommodations and telecommunication services.

Documentation

General Guidelines for Documentation:
All students are required to provide the PCAS with the appropriate documentation of their disability.  This would include:

1.    A diagnostic statement from a qualified professional (psychologist, Neuropsychologist, educational psychologist, learning disability specialist, psychiatrist) identifying the disability, the date of the evaluation, and a date of the original diagnosis of the disability.  (Please note:  Scripts from a doctor are NOT acceptable forms of documentation)
2.    A description of the diagnostic tests used along with the specific results and date administered.
3.    Documentation should contain the evaluator’s recommendations detailing accommodations that would be implemented for the specific disability.  (Please note:  NO accommodation will be provided if it causes an undue hardship on Trocaire College and/or if it changes the nature, service, or activity of the institution.)
4.    The IEP plans cannot be used to support the request for accommodations.  However, this document may be used in assisting the Coordinator of Testing & Students with Special Needs in identifying accommodations.

CONFIDENTIALITY
Information regarding a student’s disability is considered confidential and will be shared only with those at Trocaire College who need to know.  That includes administrators, faculty and staff who have access to disability related information, only in so far as it affects their functioning with a student who has a disability.  Disability related information is to be treated as medical information and thus is not subject to the Family Educational Rights 7 privacy Act of 1974.  (Also known as the Buckley Amendment).

Academic Accommodations

  • Any reasonable accommodation
  • Audio textbooks
  • Extension of time
  • Note Takers
  • Preferential seating
  • Quiet testing area
  • Tape Recorders
  • Test Readers
  • Test Writers
  • Use of technology

Student Rights and Responsibilities


Every student has a right to compassionate services, free of judgment.
Every student has a right to the best and most up-to-date information and services Trocaire College can provide.
Every student has a right to complete confidentiality regarding his or her disability and related information. No information will be released without the student’s written consent.
Every student has a right to be seen in a timely manner. Every student has a right to receive reasonable accommodations without lowering or altering the standards of program/course.
Every student has a right to fully disclose information and feelings regarding his/her life situation.
Every student has a responsibility to provide documentation from a qualified medical doctor or psychologist of their disability prior to accommodations.
Every student has a responsibility to follow recommendations and established procedures for academic support.

General Guidelines for Documentation:
All students are required to provide the Coordinator of Disability Services at disabilityservices@trocaire.edu with the appropriate documentation of their disability. This would include:

1. A diagnostic statement from a qualified professional (psychologist, Neuropsychologist, educational psychologist, learning disability specialist, psychiatrist) identifying the disability, the date of the evaluation, and a date of the original diagnosis of the disability. (Please note: Scripts from a doctor are NOT acceptable forms of documentation)

2. A description of the diagnostic tests used along with the specific results and date administered.

3. Documentation should contain the evaluator’s recommendations detailing accommodations that would be implemented for the specific disability. (Please note: NO accommodation will be provided if it causes an undue hardship on Trocaire College and/or if it changes the nature, service, or activity of the institution.)

4. The IEP or Section 504 plans cannot be used to support the request for accommodations. However, this document may be used in assisting the Coordinator of Testing & Students with Special Needs in identifying accommodations.

CONFIDENTIALITY
Information regarding a student’s disability is considered confidential and will be shared only with those at Trocaire College who need to know. That includes administrators, faculty and staff who have access to disability related information, only in so far as it affects their functioning with a student who has a disability. Disability related information is to be treated as medical information and thus is not subject to the Family Educational Rights 7 privacy Act of 1974. (Also known as the Buckley Amendment).

SERVICES & PROCEDURES

Tutoring: An appointment can be made with the PCAS at 716.827.2521 for any subject.

Note Takers: Students may ask classmates to copy their notes. All copy costs will be accrued by the PCAS.

Testing: The staff of the PCAS, with permission of the instructor, will administer extension of testing time. Special Testing Service forms are available from the Coordinator of Testing & Students with Special needs. Student will complete the form and give it to his/her instructor. The instructor needs to bring the test to the PCAS a day before the test is scheduled. Please Note: If students require a testing accommodation, they are to notify the Coordinator of Testing & Students with Special Needs a week prior to the test date.

Writers: The student will dictate the information and a PCAS staff member will write the test if student is unable to do it his/her self.

Readers: A PCAS staffer can read Tests to students.

Assistive Technology: Students may check out assistive technology in the PCAS with their student identification card. The technology may be taken to class and returned to the PCAS. If there are further questions, please request a Students with Special Needs Handbook from the PCAS.

Trocaire Offices

Advisement

Distance Learning

Financial Aid

Information Technology

Library

Veteran Services

Moodle

Trocaire College Rachel R. Savarino Library

The Savarino Library (Choate Avenue) and the Library at the RJS School of Hospitality and Business (Transit), each provides pleasant place to study, do research or just spend some casual free time.

The collection contains audiovisual materials, books, ebooks, journals, magazines and newspapers. Each location has Internet-accessible computers available for educational research and wireless access.

The Libraries serve the Trocaire College community, the Sisters of Mercy, students from other educational institutions and community members within the Western New York area. Librarians are available to assist users with their research needs, electronic database access and individual and group training on searching the internet.
If there is no librarian on duty at the RJS School, call 716.827.2434 or 716.827.2447 for help. You can also use the reference e-mail LibraryHelp@Trocaire.edu, stop in to arrange tours, orientations or help with a research project.