Hospitality Management

Hospitality Management

  • Service learning
  • State-of-the-art kitchen
  • International partnership
  • Disney Internship
  • Sustainable tourism
  • Hospitality club
  • Lunch at Russell's
  • Russell J. Salvatore School of Hospitality
  • Small classes 12:1 ratio

 

The Russell J. Salvatore School of Hospitality & Business at Trocaire College offers students “hands on” experience with our unique partnership with Salvatore’s Grand Hotel and Russell’s Steaks, Chops & More restaurant. The curriculum is designed to develop the skills, competencies and leadership qualities that are required for a successful career in hospitality management. Career opportunities exist for managers in hotels, resorts, restaurants, clubs, catering operations, food service providers, sales, production, travel and tourism and an array of other areas in this dynamic, growing and rapidly evolving industry.

The hospitality industry is one of the top economic drivers in the Western New York economy. Development and employment opportunity in this field is projected to continue a growth pattern through at least 2020 with outstanding positions available for our graduates in Western New York, domestically and internationally. Our combination of meaningful classroom instruction, “hands on” eapproach in our practical dining experience, “Lunch at Russell’s by Trocaire College”, our valuable hospitality internships at The Mansion on Delaware Avenue, Roycroft Inn, Hyatt Regency Buffalo, Avanti Mansion Visit Buffalo Niagara and Walt Disney World, and the opportunity to study and work abroad in Vienna Austria culminates in a quality education for tomorrow’s industry leaders.

The Hospitality Management curriculum is designed to serve both students who plan to enter the workforce upon graduation as well as students who wish to pursue a baccalaureate degree. Trocaire College has articulation agreements with Niagara University, Mercyhurst College, Paul Smith’s College and is updating agreements with Buffalo State College." 

 

Program HighlightsProgram Highlights

Admission Requirements:

  • High School diploma (minimum 75% average) or GED diploma with a minimum score of 2500

Minimum Degree Requirements:

  • A total of at least 65 semester hours with a Quality Point Average of 2.0
  • General Education Requirements:
    College Seminar (GS100) or College Success (GS102)*
    Basic Communication (EN101 or EN200)
    Humanities (Literature Elective: 3 credits)
    Mathematics (3-4 credits)
    Philosophy/Religious Studies (6 credits)
    Natural Science (3-4 credits)
    Social Science Elective (6 credits)
  • Program Requirements:*
    HM101*, HM102**, HM103, HM204**, HM205, HM207, HM210, HM212, HM276/HM277***,
    Hospitality Electives (6 credits)
  • Other Requirements:
    BU132, BU203
    Uniforms consisting of a chef's coat, black pants, safety shoes, chef hat, name tag, dress white shirt and bow tie are required.

*A minimum grade of "C" (2.0) is required
** Lab Fees Apply
*** HM276/HM277 work hours may be challenged if a student has appropriate hospitality work experience. Portfolio presentation required.

CurriculumCurriculum

Semester 1

16.0 / 19.0 Credits
BU132 Information Technology I 3
EN101 or EN200 English Composition or Advanced Composition 3
GS100 or GS102 College Seminar or College Success 1 / 3
HM101 Introduction to Hospitality 3
HM102 Introduction to Food and Beverage Management 3
Mathematics Elective 3 / 4

Semester 2

15.0 Credits
HM103 World Travel Geography and Cultural Awareness 3
HM204 Food and Beverage Service and Sanitation 3
HM205 Principals of Hotel & Resort Service and Management 3
Literature Elective 3
Social Science Elective 3

Semester 3

18.0 / 19.0 Credits
BU203 Principles of Accounting 3
HM210 Hospitality Sales and Marketing 3
HM212 Human Resources Management in Hospitality 3
Hospitality Elective 3
Natural Science Elective 3 / 4
Philosophy or Religious Studies Elective 3

Semester 4

16.0 / 18.0 Credits
HM207 Leadership and Management in Hospitality 3
HM276 or HM277 Hospitality Internship or Disney Internship Experience 4 / 6
Hospitality Elective 3
Philosophy or Religious Studies Elective 3
Social Science Elective 3

Contact

Associate in Applied Science (A.A.S.)
HEGIS Code Number 5010

Director:
Brandon Supernault, 716-827-4304
Office - Russell J. Salvatore School of Hospitality & Business
6681 Transit Road, Williamsville, NY 14221

 

The Certificate program in Hospitality Management is designed to serve students who plan to enter the workforce in hospitality, as well as those students who are interested in pursuing further education in the area of hospitality, but first wish to obtain a solid background in the major.  This certificate program allows students to focus almost all of their academic work in the core hospitality curriculum.  This program may be ideal for the individual desiring re-training to enter the hospitality industry or for someone who has been in the industry but wishes to obtain an academic credential and/or advance their career.

The curriculum combines traditional classroom learning, hands-on activities and industry internship experience to create a well-rounded learning experience.  The certificate program is also closely aligned with the college's A.A.S. program in Hospitality Management, ensuring a clear path for transfer to a 2-year degree program if desired.

Career opportunities exist in the hospitality industry in hotels, restaurants, clubs, catering operations, food service providers, sales, production, travel and tourism, and many other related areas.  The combination of meaningful classroom instruction, hands-on experience, and the hospitality internship culminate in a focused quality education for tomorrow's hospitality industry leaders.

Program HighlightsProgram Highlights

Admission Requirements:

  • High School diploma (minimum 75% average) or GED diploma with a minimum score of 2500

Minimum Program Requirements:

  • A total of at least 35 semester hours with a Quality Point Average of 2.0
  • General Education Requirements:
    GS100 College Seminar or GS102 College Success*
  • Program Requirements:*
    HM101, HM102**, HM103, HM204**, HM205, HM207, HM210, HM212, HM276/HM277***.
    Hospitality Electives (6 credits)
  • Other Requirements:
    Uniforms consisting of a chef's coat, black pants, safety shoes, chef hat, name tag, dress white shirt and bow tie are required.
    Transitional Studies courses if applicable

*A minimum grade of "C" (2.0) is required
** Lab Fees May Apply

***HM276/HM277 work hours may be challenged if a student has appropriate hospitality work experience.  Portfolio presentation required.

CurriculumCurriculum

Semester 1

16.0 / 18.0 Credits
GS100 or GS102 College Seminar or College Success 1 / 3
HM101 Introduction to Hospitality 3
HM102 Introduction to Food and Beverage Management 3
HM210 Hospitality Sales and Marketing 3
HM212 Human Resources Management in Hospitality 3
Hospitality Elective 3

Semester 2

19.0 / 21.0 Credits
HM103 World Travel Geography and Cultural Awareness 3
HM204 Food and Beverage Service and Sanitation 3
HM205 Principals of Hotel & Resort Service and Management 3
HM207 Leadership & Management in Hospitality 3
HM276 or HM277 Hospitality Internship or Disney Internship Experience 4 / 6
Hospitality Elective 3

Contact

Certificate
HEGIS Code Number 5010

Director:
Brandon Supernault, 716-827-4304
Office - Russell J. Salvatore School of Hospitality & Business
6681 Transit Road, Williamsville, NY 14221

 

The Viennese Experience

This wonderful study/work abroad program allows hospitality management students at Trocaire College to experience one of the world’s most beautiful and livable cities, Vienna, Austria. This six month excursion studying at MODUL University enables students to be immersed in the Viennese culture that is rich in history and home to some of the world’s finest restaurants, cafes, architecture, museums and theaters.  In addition, Vienna’s geographic location enables students to take wonderful weekend trips to the Czech Republic, Hungary, Slovakia, Slovenia, Germany, Switzerland, Croatia and Italy.

In Vienna students will:

  • Study at the #1 Hospitality and Tourism university in Austria, situated on the picturesque Kahlenberg, overlooking views of the entire city
  • Gain lifelong relationships studying with students from more than 70 different countries around the world
  • Be taught all classes in English by international faculty
  • Receive a 20% discount of tuition
  • Take courses such as Market Research & Consumer Behavior, Advertising and Marketing Communication, Revenue Management, Business and Tourism Law, and Latest Trends and Innovations
  • Have the option to complete their 240 hours at some of the top hotels and restaurants in Europe, including the Steigenberger Herrenhof Wien, located in the historical area of Vienna

Resources

Sample Curriculum Form

Facts About Program

MODUL University

MODUL Facebook page

Vienna Now or Never

Vienna Tourist Board Facebook page

For more information contact hospitality program director Brandon Supernault at 716.827.4304 or e-mail supernaultb@trocaire.edu.

 

Contact

Director:

Brandon Supernault, 716-827-4304
Office - Russell J. Salvatore School of Hospitality & Business
6681 Transit Road, Williamsville, NY 14221

Lunch at Russell’s by Trocaire College, located within Russell’s Steaks, Chops & more is a premier educational and experimental dining experience open to the public. Each academic semester students will work together to develop, prepare and serve an appetizing and aesthetically pleasing three-course seasonal prix fixe menu. Hospitality Management students are in charge of every aspect of the lunch service, from menu planning, food ordering, budgeting, marketing, training, production and service.

Lunch at Russell’s by Trocaire College was developed to create a fine dining practical learning environment. Students in the Hospitality Management program experience real life industry challenges while providing unparalleled service for the Western New York community. Lunch at Russell’s by Trocaire College brings training to life, through exciting hands-on exercises and activities within the curriculum that prepares students to enter management positions.

 

Resources

Fall 2012 Menu

Fall 2013 Menu

Press Release from Inaugural Event

Contact

For reservations: Lunchatrussells@trocaire.edu or call (716) 827-4311

For more information: Visit the Lunch at Russell's Facebook page

Director: Brandon Supernault

 

Brandon Supernault, M.S.

Director of Hospitality Management

 

 

About Professor Supernault:

 

Professor Brandon Supernault holds a B.S. from the State University of New York at Plattsburgh in Hotel, Restaurant, and Tourism Management and an M.S. in Adult Education from the State University of New York, at Buffalo.

Professor Supernault’s professional experience includes a variety of positions in the areas of food and beverage, travel and tourism, and hotel operations.  Before joining Trocaire College, Professor Supernault was a member of  the hotel management team at the Lodge at Turning Stone, named Condé Nast Johansens "Most Excellent Resort" in the USA and Canada.  During his time at Turning Stone, Professor Superrnault had the pleasure of training and being mentored by the late Harry Nobles, developer of the AAA Diamond Ratings Guidelines for the United States and Canada.

Since joining Trocaire College, Professor Supernault has continued to stay active in the hospitality industry.  He is currently a part of the hotel staff at the AAA four-diamond rated, Mansion on Delaware Avenue in downtown Buffalo, New York (also rated one of the top 5 small hotels in the United States).  In addition to his work in the United States, Professor Supernault also recently completed a four month consulting internship with the Steigenberger Hotel Group, Franfurt, Germany.  During his time in Europe, Professor Supernault conducted research and assisted with guest service initiatives at the Steigenberger Hotel Herrenhof, Vienna, Austria, named one of the top 20 hotels in Europe by TripAdvisor.com.

Professor Supernault was a guest lecturer at MODUL University, rated the top tourism university in Austria.  Professor Supernault presented a lecture named “The Other Side of the Falls: The future of tourism in Niagara Falls, New York.” His research and presentation discussed the historical economic issues with tourism in Niagara Falls, New York and the its current and future development.

His research interests include human resource issues such as employee morale and retention, the continuous improvement of guest service, international hospitality, and the professional development of future hospitality leaders.

 

 

Nancy Falletta, M.S.

Assistant Professor of
Hospitality Management

 

About Professor Falletta:

Nancy Falletta holds a Bachelor of Science degree with Distinction from Cornell University’s School of Hotel Administration and earned a Master of Science degree and New York State Teaching Certification from Canisius College, in Buffalo, NY.

Professor Falletta’s experience in the industry includes employment with Hyatt Hotels, the Saturn Club (Buffalo, NY), Cornell Dining, and a six month management training internship while a student at Cornell with the Gloucester Hotel, a Ramada Renaissance property, in London, England.  For many years she owned and operated a successful catering business in Williamsville, NY.  

Professor Falletta is a certified instructor for ServSafe and TIPS.  Professor Falletta has enjoyed teaching a variety of classes at Trocaire College, including Introduction to Food and Beverage Management, Introduction to Hospitality, Culinary Foundations, Service and Sanitation, Food and Beverage Cost Controls, World Cultures, and Event Planning.

Contact information:

716-827-4303 Fax 716-634-6139
fallettan@trocaire.edu

Contact

Director: Brandon Supernault

SupernaultB@trocaire.edu
716-827-4304
Office - Russell J. Salvatore School of Hospitality & Business
6681 Transit Road, Williamsville, NY 14221